Privacy Policy

Last updated: September 2026

1. What we collect

We collect information you provide when you subscribe or contact us: your name, business name, email, phone, and business details. Through the receptionist service, we process call recordings, transcripts, and caller information on your behalf as our customer.

2. How we use it

To provide the answering service, bill your subscription, support your account, and improve service quality. We do not sell your personal information or your callers' information.

3. Call recordings and transcripts

Calls handled by your receptionist may be recorded and transcribed so you can review them. You are responsible for complying with call-recording consent laws in your state. Recordings are stored securely and retained only as long as needed to provide the service.

4. Sharing

We share data only with the service providers needed to operate the service (for example, our payment processor for billing and our voice infrastructure provider for calls), and only to the extent required. We do not share data with advertisers.

5. Security

We use reasonable technical and organizational measures to protect your data. No system is perfectly secure, and we will notify you of any material breach as required by law.

6. Your rights

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond within a reasonable time.

7. Changes

We may update this policy from time to time. Material changes will be posted on this page with an updated date.

8. Contact

Privacy questions: use the contact page.